Rewards and Promotions Reseller side Tutorial

We have introduced new Rewards and Promotions Module to provide better transparency and efficient processing of Rewards earned on the order.

There are three types of redeemable rewards, each of which is explained below—-

1. Transactional Rewards—

The Seller/Distributor may provide you with Transactional Reward points after purchasing specific VPNs or Categories, which can be redeemed by you while purchasing any VPNs/Categories from the same Seller/Distributor.

These earnable reward points will be visible in the Order Preview Page as shown below(A)—-

You can avail these reward points in future orders that you place by clicking on the Apply Button (B), once these points are earned.

You will see the Reward Redemption © when you apply them in future orders as shown below—–

Now you can proceed with placing the order as usual.

2. Online Promotions—-

Here you apply the promo code on the order preview page before placing the order.These promo codes are applicable on specific VPNs or Categories as provided by the Seller/Distributor/Category Manager.

When you do order preview you will see the code as shown below(A)—

After applying the promo code a discount is applicable on the Order Total, which can be seen in the Save On Order(B)section as shown below—

After applying the promo, you can verify the Order Total and place the order.

3.Discretionary Rewards—-
These are special rewards added to your account by the Category Manager. You can redeem these rewards on a specific VPN/Category as set by the Category Manager.

These reward points will be visible in the Order Preview Page as shown below—-

You can avail these reward points by clicking on the Apply Button (B).

After applying the reward points, you will see them as below—–

(D) shows the rewards applied at VPN level and (E) shows the reward redemption at order level.

Now you can proceed with placing the order as usual.

Dashboard Related Changes—

We have added  a new Dashboard for Rewards Module, which is a ledger of all reward points and their current state—

As you can see above, we have Accrued Reward Points, Applied Reward Points ,Earned Reward Points and Paid Reward Points Filters.

This data is shown at VPN level, means if one order contains two VPNs then for each VPN how the reward points are allocated, that is shown.

You can see the Order number and  Amount of Rewards and multiple details in this report.

Note- The Discretionary rewards provided to you by a Category Manager will be seen in this report but they will not have a Order Number as it is not related to the order.

This should help you with using this new reward module.

Promotions

This module will help you to add promotional offers to specific products that you have listed on the portal.

Note: For access to Manage Promotions option under Seller’s Zone, one needs to be a registered seller on the portal.

1. Accessing Promotions –

There are two ways through which you can access Promotions as shown below-

By clicking on the Promotions option under the Products drop down Promotions Tile or the as shown in the above image.

This will direct you to a new page as shown next.

Here you can search for the required VPN (A) or also search VPNs by category (B) and their promotion offer status. (C)

You can also search VPN by Promo Code (D) as shown above.

You can also click on the eye symbol in the action column (E), which will direct you to the promo details page as shown below-

In the above image, you can simply click on the promo code to copy it to clipboard as well as you can Click on the download button to see the description of the Promo Offer and download it as a PDF file.

In the promotions page, you can also filter by Promo for VPN or Category as shown below

You can also Filter by the offer status, active or expired as highlighted in the below box

The Promotion can also be accessed through Product Connexions, by clicking on the promotion button of the desired product.

You can also go to the promotion details section by clicking on the ‘i’ symbol on the “Offer” section of the product details page as shown above.

2.   Manage Promotions: –

This section can be used by all those users who want to manage the Promotional Offers on the products they have listed for sales on the portal. It can be accessed from Seller’s Zone -> Manage Promotions as shown below-

Once you click on Manage Promotions, it will direct you to a new page as shown below-

In this page, you can add Promotional offers on the applicable products by clicking on the “Add Promo” option.

Once you click on “Add Promo”, you will be directed to a new page as shown below-

Here you can add the required promotional offer by VPN (A) or by Category (B) and also upload the PDF (C) for the promo and fill the required details and click on “Save”.

The Promo will now be saved and the status will be “Not Published” as shown below (D)

Select the required promo by checking the box in the first column of the respective promo and then click on “Active/Publish” button to activate the promo as shown above.

Note: If Promo is created for a future date, “Offer Status” will show as ‘Not active’ till the date is not reached. Status will automatically change to “Active” on the set promotion start date.

There can be multiple offer Statuses as Follows-

Active- This means that the promo is currently active on the portal.

Expired- This indicates that the promo has expired as its validity period has ended.

Not-Active-This indicates that the promo is currently not active and will get activated at a future date as set while creating the promo.

Not Published-This shows that the promo is created, but not yet activated or published.

Discontinued-This shows that the promo has been discontinued by the user who has created the promo.

Note: An “Associate” user can only create and discontinue a promo. They cannot activate or delete a promo.

An active promo can be discontinued by selecting it and clicking on the “Discontinue” button as shown above.

You can also edit the promo but only when it is not in “Active” state by clicking on the Edit button (A) in the “Action” column. Also, you can delete the promo by clicking on the delete (B) button.

A promo which has expired, can be deleted by clicking on the delete button (C), no other changes can be made to an expired (D) promo as shown below.

You can also sort the promo by start date and end date by clicking on the toggle

“Promotions” as well as “Manage Promotions” section.

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